There’s a lot on the line when it comes to choosing a security service to protect your business. After all, one little slip up could mean your valuable assets or confidential information gets stolen, resulting in diminished profits and a tarnished reputation.
And although the sheer number of security firms in existence today means you’re spoilt for choice, how do you know which one will provide the best service, the strongest security and the most value for money?
Well, we’ve decided to compile a list of things to look for when hiring a security service. No matter whether its a small-scale business or nationwide company, your chosen security firm not only needs to meet your exact wants and needs, it must also share your core values.
A dedicated account manager
Imagine a scenario where your business has fallen victim to theft and you need to contact your security firm for immediate assistance. Several security companies will put you through to a call centre, who might need to collect your information and verify certain details before taking an appropriate course of action.
But with a dedicated account manager, you’ll be in direct contact with someone who knows everything about your business and the security measures you have in place. This person will oversee every aspect of your security footprint and continuously keep you in the loop with developments or improvements.
Hands-on industry experience
Even though anybody can start a security company these days, new businesses are much more likely to make mistakes or fall short in certain areas. When it comes to safeguarding your property or premises, this simply isn’t good enough.
By choosing a security firm with years of hands-on experience, you can rest assured that your business will remain protected no matter what. Seasoned industry specialities will also know how to handle all manner of different scenarios, which only comes with experience.
Tailor-made plan and strategy
Some security companies will look to save money and cut corners by giving each customer an off-the-shelf-solution. This might provide a certain level of protection, but won’t need the unique requirements of individual businesses.
Therefore, it’s crucial you pick a security company that can provide you with a tailor-made plan and strategy. In addition to being a key indicator of their professionalism, it will also speak volumes of their passion for delivering watertight security packages.
The problem with several security companies is that their support centre or control room will simply clock off when the working day is over. Seeing as a great deal of crime takes place after dark when its easier for thieves to go undetected, this is a serious security failing that few businesses can afford.
Therefore, always choose a security partner that offers round-the-clock availability. If any issues arise day or night, they’ll be on hand to act immediately. Services such as key holding and alarm response are especially dependent on 24/7 support.
All of the above is available from Access Facilities Management
Here at Access Facilities Management, we pride ourselves on providing each and every customer with a dedicated account manager and a tailor-made security package. This is backed up by over 40 years’ security industry experience and 24/7 support.
Get in touch today for more about how we could help you.